Thank you for shopping with us at Punch Boutique! We know that not every purchase will work perfectly, and returns are sometimes needed.
In the event that you need to make a return, please make sure that your item(s) comply with our return policy.
All items must be postmarked to the return address no later than 7 days from when delivered.
Returns must be received in original packaging, in unworn condition, and with a copy of the receipt or any paperwork sent with order.
Please send all returns to the address below, and include your name and order number on the outside of the package.
Punch Boutique Returns
3117 Franklin Road, Suite 6 Roanoke VA 24014
All original tags on apparel must remain in their received placement. Merchandise must be returned
pre-paid and insured. Additionally, original and return shipping fees are non-refundable.
We reserve the right to deny a full refund if merchandise is sent back in an unfavorable condition. Free ground shipping offers are subject to a $14 re-stocking fee per shipment.
Once your package is received, please allow 5-7 business days for return processing.
All sale and discounted items are FINAL SALE.
Damages to item(s) must be reported within 48 hours of receiving your package, and all original tags must still be attached. Item(s) received damaged are only valid for credit within a 48 hour notification deadline.Please email firstname.lastname@example.org with details regarding the damaged item(s), and proceed with mailing the item(s) to our returns department as stated above.